Direct Billing

We direct bill to the following insurances so that you can focus on getting better.

ICBC

If you have been injured in a motor vehicle accident, ICBC may cover your health treatments. Please refer below to the current services offered.

We bill ICBC directly, so you won’t have to submit receipts for reimbursement. Additional visits may be requested if needed. No referral is required.

*Early access period allows you to get care immediately. To qualify early treatments, the date of the crash must be within 12 weeks. If your accident is past 12 weeks, please call the clinic to get pre-approved.

WorkSafeBC

WorkSafeBC covers injured workers for their visits to a chiropractor or massage therapist. Starting March 2023, all WSBC claims will be charged a one-time $65 user fee. Initial* and subsequent treatments remain at no fee for the patient.

Claims need to be Active, Accepted, and Allowed before calling into the clinic. Please note ‘date of injury’ over 8 weeks requires approval from WSBC. In addition, WSBC does not allow concurrent treatments, unless it has been pre-approved by a Board Officer.

*Please note: If you are a new or returning patient and are coming in for a work injury and have claimed WSBC please let the clinic know beforehand to get authorization.

WSBC covers 8 weeks of care with claim approval. If additional treatments are needed past the 8 weeks, the chiropractor will have to determine if it is medically necessary, and approval from WSBC will have to be obtained.

For basic claim information (i.e. claim status, date of injury) call WSBC Claim Call Centre at: (604) 231-8888 or Toll-free 1(888) 967-5377.

Medical Service Plan

Only patients who are medical service plan (MSP) beneficiaries with supplementary benefits status can claim part of the cost of their chiropractic or massage treatment through MSP. You are entitled to a total 10 combined visits per calendar year and will be responsible for covering the remaining cost of your visit. If you are eligible for supplementary benefits, MSP will pay $23 towards your treatment.

Other Providers

*If you have any additional questions about your coverage please feel free to contact us.

Why Choose us?

✔Pre-approved care - no doctor referral required.

✔Personalized treatment plans for your injuries.

✔Direct billing and predetermination on selected insurances.